Certified Aviation Manager (CAM) Practice Test

How should a pilot respond to a request for a tour of the aircraft during a preflight check?

1. Offer a complete tour of the aircraft

2. Show the flight deck but not the cabin

3. Acknowledge but decline the request

4. Ignore the request and continue the preflight

The correct answer is: Acknowledge but decline the request

When a pilot receives a request for a tour of the aircraft during a preflight check, it is crucial to prioritize safety and security protocols. Acknowledging but declining the request ensures that operational focus remains on the preflight checks, which are vital for the safety of the flight. During this time, the pilot is typically engaged in critical activities that require their full attention, such as verifying that all systems are functioning properly and that safety measures are in place. It's also essential to maintain security around the aircraft, especially before departure, as there may be regulations or airline policies that prohibit unnecessary access to the aircraft's interior during certain times. By declining the request, the pilot adheres to these protocols while still being polite and professional. This response also helps avoid potential distractions that can impact their duties. In summary, this approach balances customer relations with the responsibilities of operating an aircraft safely and securely.