Which of the following is an example of a Tactical Goal for an Aviation Department?

A tactical goal focuses on specific, short-term objectives that guide the day-to-day operations of an aviation department. Providing monthly aircraft utilization reports exemplifies a tactical goal because it involves a specific, measurable action that supports broader operational aims. This kind of goal is actionable and pertains to the routine monitoring and management of aircraft performance, which is essential for effective departmental functioning.

In contrast, responding to client questions within two hours, while an important operational standard, reflects a service-level objective rather than a tactical strategy specific to the aviation department's operational needs. Decreasing operating expenses by 10 percent is more strategic in nature—it represents a longer-term objective that aligns with overall financial health than immediate operational tasks. Similarly, obtaining a 12 percent rate of return is a financial performance indicator rather than a tactical objective; it speaks to the overall effectiveness of investments and financial management rather than the specific operations of daily aviation tasks.